Technology and human interaction: better blended together

It happens every day: We’re working through a problem or wondering about a fact, and mere seconds later we have answers. Learning today is easier than ever. Information is at your fingertips when you’re holding nothing more than a smart phone in your hand, and even university classes (like the new offerings recently announced through MIT and Harvard) are readily available.

But as some things about learning become more simple, other aspects become more complex. What do we lose when we replace face-to-face interactions with face-to-computer-screen time? Is information valuable on its own, or are conversation and collaboration required to fully leverage it? How can we make the most of all that technology offers without losing the important interactions that have always shaped working and learning experiences?

“Blended Learning” is an educational approach that strives to answer those very questions—it’s all about finding the right balance between human interaction and technology. In education, the Blended Learning equation looks like this: Face-to-Face + Synchronous Conversations + Asynchronous Interactions = Strong Online Learning Environment (see the Edutopia link at the end of the post for more on that). In other words, online and face-to-face interactions are stronger when blended together than they are apart.

Not surprisingly, many Blended Learning principles apply to the workplace and to life in general (after all, we never stop learning). At izzy+, we care a lot about this because we’re big fans of learning and technology, and even bigger fans of people. Finding the right balance—one that makes the most of available tech innovations and also makes the most of what it means for people to be Better Together—plays a big part in how we think about designing for the future of work and learning.

izzy+ founder Chuck Saylor says that making the most of available technology and knowledge requires making the time and space to interact with people.

“I love all the ways technology helps us enrich our learning experiences, but I’m not sure the transfer of knowledge and information on the Internet can ever be as powerful as two people sitting down together,” Saylor says. “When people are interacting, they’re compounding all that knowledge by layering in their own experiences and life stories.”

And even though technology makes it possible for us to work and learn anywhere—we are no longer confined to desks, offices and classrooms—at the same time we need to be somewhere. Saylor says we should be more concerned than ever about our spaces. They should inspire creativity, learning, and connection with others, as well as support technology.

“The right spaces are so important when it comes to reaching this Blended Learning balance,” Saylor says. “Spaces that support both technology and dialogue help you maintain that balance—the ability to layer and enrich information and ideas. It’s a powerful learning combination.”

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Want to learn more? Of course you do! (And then you’ll want to sit down with someone to talk about it over coffee, right?)

– For a great overview of Blended Learning in the education environment, check out this Edutopia post.

– For more about the recent announcement of edX, the new nonprofit partnership to offer free online courses from M.I.T. and Harvard, read this New York Times article.

– Here’s a great book to read about how places and spaces affect us: The Power of Place: How Our Surroundings Shape Our Thoughts, Emotions and Actions, by Winifred Gallagher.

– And if you want to learn more about our line of Dewey products (pictured above), visit the “learning” section of our website. Dewey was designed specifically to support human connection and technology in all types of learning environments.